University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) Hospital Alcohol Liaison Service (HALS) team and Red Rose recovery have been shortlisted for a 2016 Patient Safety Award, in the category Managing Long Term Conditions and a Nursing Times Award in the Emergency and Critical Care category.
The teams have been recognised for a project which identified a gap between patients with alcohol-related problems attending the Royal Lancaster Infirmary (RLI) Emergency Department (ED) and accessing community services.
A high percentage of patients attending with alcohol-related problems at the RLI’s ED were not being referred from the ED into community support, and those patients which were referred, did not engage.
NHS Lancashire North Clinical Commissioning Group arranged and funded Red Rose Recovery to work in partnership with UHMBT HALS team to facilitate a new ‘In-reach alcohol related support service’, as part of the wider Better Care Together strategy.
The HALS team, which includes Alan Dowswell and Jan Fisher, both Alcohol Liaison Specialist Nurses; Lorraine Evans, Clinical Service Coordinator and Andy Crundell, Frequent Attender Case Manager provide assessment, interventions and advice to patients, family, caregivers and other health professionals regarding alcohol-use disorders.
RLI nurse, Jan Fisher, said: “The North West has the highest number of alcohol related deaths in the UK, and the cost of alcohol misuse in society is estimated to be around £21 billion each year*.
“North West England has an average consumption of 19.3 units per adult per week which ranks highly compared to the rest of the country.
“Alcohol abuse is becoming a serious issue in all areas of society, and the HALS team at UHMBT offer a vital NHS contribution to secondary prevention, and improving the future health of patients, including those who enter hospital with severe alcohol problems and multiple health problems.”
Above: left to right: Marc Cottee, Team Leader; Red Rose Recovery, Alan Dowswell, UHMBT Alcohol Liaison Specialist Nurse, Jan Fisher, UHMBT Alcohol Liaison Specialist Nurse, Andy Crundell, Frequent Attender Case Manager, Lorraine Evans, UHMBT Clinical Service coordinator, Pauline Howard, Operations Manager, Red Rose Recovery; Jacqui Thompson, Commissioner; Lancashire North CCG, Jo Davies, Case Coordinator; Red Rose Recovery, Peter Yarwood, CEO; Red Rose Recovery.
Carol Park, Assistant Chief Nurse for Medicine, UHMBT, said: “Through collaborative working with Red Rose Recovery, the HALS team have improved clinical pathways for patients and co-ordinated discharges, which in turn, increases the access and engagement that patients have with primary and community services.
“The project has seen 77% of those referred to Red Rose Recovery from HALS now engage with the service, which is a superb result, and has seen a reduction in attendances in alcohol-related emergencies at the RLI.
“Initial figures show that, of the eleven ‘frequent attenders’ referred from RLI’s ED to Red Rose Recovery, there has been a reduction in their ED attendance after they were referred to Red Rose Recovery .
“Results also show that an impressive 90% of all patients referred with alcohol-related problems now engage with their recovery coaches at Red Rose Recovery to change their current lifestyle and behaviours”.
Marc Cottee, Team Leader at Red Rose Recovery, said: “We are delighted with the results we are seeing through the ‘In-reach alcohol-related support service’.
“Red Rose Recovery aims to bridge the gap between addiction and recovery by supporting individuals as they identify a need to change their current lifestyle and behaviours. The project aims to support individuals to create their own pathway to recovery in order to sustain long term successful recovery.”
Sue Smith, Executive Chief Nurse, UHMBT, said: “The strong relationship the team has built with Red Rose Recovery has enabled us to improve the outcomes for local people living in Lancaster and surrounding areas with alcohol dependency, leading to improved quality of life, reduced mortality rates and overall patient experience. Well done to everyone involved.”
Alastair McLellan, Editor, HSJ and Jenni Middleton, Editor, Nursing Times: “Congratulations to the finalists of the Patient Safety Awards 2016. This year the awards really highlight those organisations who are not only doing their day jobs, but going above and beyond every day to deliver exceptional patient care and safety.
“The projects submitted demonstrate those who are constantly innovating and overcoming challenges to put patients’ needs first.”
The Patient Safety Awards will be held in Manchester on the 5 July, on the first day of the Patient Safety Congress.
The Nursing Times Awards take place in London on 26 October 2016.