A real-time analytics solution which was created in December 2018 at the Trust’s Royal Lancaster Infirmary site is helping staff to improve patient management, care and experience.
The Analytic Command Centre was designed to work in a similar way to airport air traffic control and displays live information about patients throughout their hospital stay, from incoming patients travelling via ambulance to patients waiting for discharge home.
Improvements so far include:
- The number of patients triaged with the Trust’s Emergency Department within 15 minutes of arrival has risen from 70% in 2018 to 94% for April- June 2019
- The number of nights where a medical patient has been cared for on a non-medical ward due to bed pressure (medical outliers) has decreased by over 1,800 bed-days or 47% between April – June 2018 and April – June 2019.
University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) holds patient flow meetings every two hours in the Analytic Command Centre which helps teams to better analyse the emergency care setting and patient flow in and out of the hospital.
The new screens show live information including:
- Which patients are due for discharge and themes of why there may be delays
- The performance in the Emergency Departments (ED) which allows staff to see the status of ambulances, the number of walk-ins and if there has been a surge in patients
- The number of admissions to hospital through outpatient appointments and departments such as the Ambulatory Care Unit
- The current bed state across the Trust which helps teams to manage the demand for beds across the hospital and ease the number of patients in ED.
Rob O’Neill, Head of Information, UHMBT, added: “Advanced analytics is helping us to deliver the highest standard of patient care as efficiently as possible in this area. By immersing our colleagues in real-time data it gives them the opportunity to pre-empt and react quickly to changing demand.”
‘Foluke Ajayi, Chief Operating Officer, UHMBT, said: “We have seen some fantastic results since the Analytic Command Centre was implemented which is helping our teams to plan ahead with the resources they have to give the very best care to our patients.”
Patients referred by GPs and the Royal Lancaster Infirmary’s Emergency Department (ED) to the site’s Ambulatory Care Unit are being seen in a more timely fashion thanks to the Trust’s investment in three new consulting rooms. The Ambulatory Care Unit…
Tagged with: ACU
, Ambulatory Care Unit
, Dr Melanie Mukherji
, Emergency department
, Lynne Lawson
, North West Ambulance Service
, North West Cancer Service
, Royal Lancaster Infirmary
, University Hospitals of Morecambe Bay NHS Foundation Trust
Posted in General News
As a another busy night approaches, Emergency Departments and Bay Health and Care Partners are urging the public to enjoy themselves in moderation and know their limits to help relieve pressure on the local health and care services. The last…
Staff at the Royal Lancaster Infirmary (RLI) University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) took part in a three day initiative in conjunction with North West Utilisation Management Unit. The initiative was designed to support trusts to rapidly…
Over the past six months, the Electronic Patient Record (EPR) Optimisation team at University Hospitals of Morecambe Bay (UHMB) have been working on a pilot that delivers electronic versions of electrocardiograph images (ECG’s or Heart Trace Images) and makes them…
Tagged with: Dougie Butterworth
, Dr Adrian Brodison
, Electronic Patient Record
, Emergency department
, Heart Trace Images
, Luca Pensabene
, Melanie Waszkeil
Posted in General News
Work to support the Emergency Department (ED) at Furness General Hospital (FGH) to evidence high quality trauma care is having a positive impact with Data Completeness hitting 98% in July 2016. Data quality means the Trust has improved the quality…
UHMBT has today announced nearly £1 million in extra funding to increase nurse staffing levels in their Emergency Departments at FGH and the RLI. The investment of around £950,000 is in addition to the £7 million already invested in extra…
SAFER STAFFING FOR NURSING IN THE EMERGENCY DEPARTMENT Following this week’s Board meeting, it gives me great pleasure to share with you all the decision to invest an additional £950,000 to improve staffing levels in our Emergency Departments (EDs). Our…
Following a sudden surge in demand, the public are being asked to help their local emergency services by using A&E wisely. The A&E department at Royal Lancaster Infirmary has experienced a large increase in patients attending, putting extra pressure on…