LiA

Share this Tweet about this article Share this article on Facebook

Why every mouth matters to Stephanie

Dental Nurse Stephanie Gillies is University Hospitals of Morecambe Bay NHS Foundation Trust’s (UHMBT) lead for the Mouth Care Matters training initiative which promotes improved oral health in adult inpatients.

Stephanie Gillies

Mouth Care Matters aims to create a healthcare team that is more responsive and personalised for patients and delivers better clinical outcomes, bringing an increased awareness of the importance of good mouth care and how it impacts on general health and quality of life.

Stephanie’s mission is to ensure that staff on every ward across the Trust can deliver good oral health to their patients, especially those with dementia, those who have suffered a stroke and end of life care patients.

So far, Stephanie has trained 24 staff as Oral Health Champions, across all wards at Furness General Hospital (FGH), around her full-time role as a dental nurse. She has also delivered 11 presentations to health professionals in hospital and in the community.

She has also introduced Mouth Care Matters trollies on the wards at FGH, which include products such as 360 degrees toothbrushes, toothpastes and oral gels to soothe mouth ulcers.

She said: “I am so passionate about the Mouth Care Matters programme and our patients having clean and comfortable mouths because it is a basic human right. It’s vital to me to be able to train as many staff as I can to bring them up to speed on the importance of good mouth care for our patients to improve patient care and safety.

“By checking a patient’s oral hygiene you can identify other issues that are going on such as fungal infections, oral cancer, plaque, mouth ulcers and even severe infections, which could be detrimental to a patient’s survival if not treated in time.

“If a patient with dementia is wearing false teeth and they are not cleaned properly then they could get hospital-acquired pneumonia from the bugs on the denture, which in turn costs the Trust more money if a patient has to stay in hospital longer.”

Stephanie, who has over 30 years’ experience as a dental nurse and has worked with the Trust since 2013, added: “Good oral health is also important for patient safety, dignity and ability to communicate and is a key element of compassionate care. Oral health is an important part of general health and wellbeing, to communicate or speak, swallow and eat.”

Stephanie first piloted the Mouth Care Matters programme in June 2018 on two wards at Furness General Hospital as part of a Listening into Action (LiA) scheme, before rolling it out across all wards at the site.

LiA is a fundamental shift in the way we work and lead. Its aim is to engage with, and empower, all staff to make the changes that they think will improve not only the services we offer to patients but also, the experience our staff get working in our hospitals. Listening into Action has been developed by Optimise Limited and has been adopted by over 70 NHS trusts since 2010. UHMBT is a licenced LiA trust.

Stephanie’s LiA scheme saw her develop a mouth care policy, mouth care assessment for the nursing bundle and a staff intranet page with access to all resources and the Mouth Care Matters website.

Her future goals are to roll-out the Mouth Care Matters training with staff on the wards at Royal Lancaster Infirmary and Westmorland General Hospital, deliver ‘Mini Mouth Care Matters’ training with the Trust’s children’s wards and introduce the Mouth Care Matters training package as an e-Learning course for all current clinical and new clinical staff.

Stephanie added: “I did a survey with staff following their training and they all said they were more confident brushing a patient’s teeth, delivering dry mouth care, cleaning dentures, carrying out assessments and caring for patients with challenging behaviours.

“Mini Mouth Care Matters is something I’m also very passionate about delivering. At FGH last year we saw 240 teeth extracted from children due to poor oral health. I’m hoping that by delivering training to the children’s wards I can start to work closer with parents and children in the community to educate them on good oral health and the correct products to use, which would reduce the amount of teeth being extracted from children, save staff a lot of theatre time and the Trust money.”

Stephanie will support national Smile Month with a display in the corridor in the Outpatient Department just outside the doors of the Maxillofacial Department at FGH. Smile Month, which starts today (May 13) and runs until June 13 aims to improve better oral health awareness and understand the links between oral health and general health.

You can find out more about Mouth Care Matters here http://www.mouthcarematters.hee.nhs.uk/

Tagged with: , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

Trust launches biggest wave of Listening into Action

University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) has launched 19 Wave 8 schemes under the Listening into Action(LiA) approach. LiA was launched in September 2014 to put the power back into the hands of Trust staff who lead

Read more

Tagged with: , , , , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

Staff leading innovative ideas to improve their areas of work

Staff at University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) are leading a diverse range of projects as part of the Trust’s Listening into Action (LiA) approach. LiA aims to empower staff and gives them all of the tools

Read more

Tagged with: , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

UHMBT building on a culture of improvement

Real improvements to patient care, communication and delivery of service have been achieved at University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) over the last two years, all thanks to the fantastic work of its staff. Earlier this month,

Read more

Tagged with: , , , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

21st Century Outpatient Self Check In and Patient Flow

Listening into Action (LiA) is our Trust’s chosen approach for Listening, Engaging, Identifying improvements and Taking action for our Patients and Staff. Contributing to ‘A great place to be cared for; a great place to work’. The simplicity of the approach means

Read more

Tagged with: , , , , , ,
Posted in Uncategorized

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

Staff showcase real change

Hundreds of members of staff and volunteers joined in the celebrations at this summer’s Listening into Action Pass it On events across the Trust. The events, which were held on site at Westmorland General Hospital, Royal Lancaster Infirmary (RLI) and

Read more

Tagged with: , , , , , , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

Staff exploring innovative ways of standardising ward handovers

Video ThumbnailVideo play button

A scheme at University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) is exploring innovative ways of standardising nursing handovers across the Trust to improve patient safety, staff satisfaction and the use of nursing time. Lynne Wyre, Deputy Chief Nurse,

Read more

Tagged with: , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

Staff will showcase achievements at a three day celebration

Staff leading Listening into Action schemes across University Hospitals of Morecambe Bay NHS Foundation Trust will showcase their outcomes at Pass it On events next month. Staff, volunteers and governors are invited to come along and support their colleagues at

Read more

Tagged with: , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

Pharmacy staff work to improve services at discharge for patients across the bay

Beverley Phillips, Senior Clinical Pharmacist, and Tom Kerry, Rotational Pharmacist, are leading on a Cross Bay pharmacy project. This uses pharmacy staff more efficiently to allow for quicker dispensing of prescriptions for patients leaving hospital. A pharmacy satellite unit and

Read more

Tagged with: , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Share this Tweet about this article Share this article on Facebook

Staff working to improve experience for Chemotherapy patients across UHMBT

Sue Procter and Lyn Lawrenson, Sisters for the Oncology department at the Royal Lancaster Infirmary (RLI), are working to raise awareness of peripherally inserted central catheters (PICC Lines) and improve staff confidence in PICC use and standardise after care. A

Read more

Tagged with: , , , , , , ,
Posted in General News

Leave a Reply

Your email address will not be published. Required fields are marked *

Email updates

Stay connected

twitter facebook youtube rss feed

Contribute

Submit a story