Rheumatology

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More than 1,500 patients handed greater control over their care

The ‘Patient Initiated Follow-Up Service’ (PIFU) was introduced as a pilot by the Trust in February 2017 in rheumatology and 1,534 patients under different specialities have transferred onto this new system since the launch.

Marwan Bukari and Suzanne Lofthouse hold a Patient Information Leaflet for the service.

Rather than waiting for an appointment for weeks or months as was the norm, rheumatology and respiratory patients can now expect to speak to a clinician within three days after calling the service. This has been a real benefit to patients reducing anxiety and unnecessary visits to hospital.

The service is specifically designed for patients with stable long-term conditions to allow them to directly access clinical teams as and when they have a flare-up of their condition.

The new way of working has also had real benefits for staff and has released clinical teams to see new and more complex patients in a timely manner.

The service is being rolled out in gynaecology and paediatrics.

Dr David Walker, Medical Director, UHMBT, said: “Research has shown that having a regular outpatient follow-up does not necessarily help prevent patients’ conditions returning or identify new problems. In fact, many people find the follow up visits to the hospital cause a lot of unnecessary anxiety.”

Cliff Elley, GP Executive Lead, Morecambe Bay Clinical Commissioning Group, said: “PIFU puts patients in control of their own health care with an appropriate support structure to access specialist review as and when required according to the PIFU clinical criteria.”

Patients can gain access to the new service if they need additional support to manage their condition from 8am-8pm Monday to Friday and they will be contacted with appropriate advice.

To ensure that patients find the service beneficial, feedback will be gathered regularly.

Patient feedback so far has included: “I think this is a great idea. It should free up time with the consultants, so that people who really need to see them can do so quicker.”

The new service has been developed as part of the Better Care Together strategy. Better Care Together is the clinically led strategy for ensuring health and care services across Morecambe Bay can remain safe, are of a consistently high standard, and can be financially sustained not just for the next five years, but well into the future.

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One-Stop-Shop Clinics Providing Better Rheumatology Outcomes

Patients at a specialist inflammatory spinal clinic at University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) are now receiving better care than ever thanks to the streamlining of the Trust’s treatment of a chronic disease. UHMBT’s specialised Axial Spondyloarthritis

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3 responses to “One-Stop-Shop Clinics Providing Better Rheumatology Outcomes”

  1. Anwar says:

    Great……

  2. Jean king says:

    Please how does one access this clinic

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More than 900 patients handed more control over their care

The ‘Patient Initiated Follow-Up Service’ (PIFU) was introduced as a pilot by the Trust in February 2017 in rheumatology and more than 900 patients under different specialities have transferred onto this new system since the launch. The aim of the

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One response to “More than 900 patients handed more control over their care”

  1. Claire Wilson says:

    I attend the rheumatology clinic in Ulverston and find the team are very friendly and helpful.

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Patients handed more control over their care as new respiratory service to be rolled out

A service aimed at putting control back into the hands of patients is to be rolled out for respiratory patients at University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) on Monday 18 September. The ‘Patient Initiated Follow-Up Service’ was

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One response to “Patients handed more control over their care as new respiratory service to be rolled out”

  1. Martin Jones says:

    New initiative on Respiratory Service very welcome.

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New service will mean less anxiety and more guidance for patients

A new service for rheumatology patients is being introduced by University Hospitals of Morecambe Bay NHS Foundation Trust (UHMBT) to allow them to receive support when they require it. The Patient Initiated Follow Up Service has been specifically designed for

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First meeting of a new Rheumatoid Arthritis society is a success

More than 40 people attended the first meeting of the South Lakeland National Rheumatoid Arthritis Society (NRAS) at the Dunmail Treatment Centre at Westmorland General Hospital (WGH) on September 7. Visitors heard a presentation by Dr Marwan Bukhari, Consultant for

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Nurses reduce waiting times for treatment by up to six weeks for patients with Rheumatoid Arthritis

Thanks to the hard work of a team of specialist nurses from Westmorland General Hospital (WGH), waiting times for patients with rheumatoid arthritis to begin a life-enhancing treatment called Rituximab have been cut by up to six weeks. Rheumatoid arthritis

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Happy retirement to Julie Wood!

Julie Wood, from our elective medicine division, is retiring after more than 25 years at the Trust. For 21 years Julie was a medical secretary in Dermatology moving from the original site of Queen Victoria Hospital in Morecambe to their

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Ankylosing Spondylitis Awareness Evening at the RLI

The Rheumatology department at the Royal Lancaster Infirmary (RLI) is holding a patient education evening on Thursday 23 July from 6:30pm to 8pm for people with, and those interested in learning more about, Ankylosing Spondylitis and Axial Spondyloarthropathies. These are

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