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The Friday Message – 18 September 2015

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I mention a lot of initiatives and activities through the Friday Message, and I wanted to use this week’s message to provide a short update on a number of them. The updates are quite short as I want to help keep you all in the loop without having to read pages on each item. I’ve included links where possible should you want to find out more.

DEVELOPING A PARTNERSHIP APPROACH – BETTER CARE TOGETHER

The NHS Five Year Forward View published in October 2014, explained that the traditional divide between primary care, community services, and hospitals is largely unchanged since the NHS was established. It argues that this position is increasingly becoming a barrier to the personalised and coordinated health services that are needed.

The Five Year Forward View calls for the NHS to look at new ways of working and where needed, to dissolve these traditional boundaries.  Caring for our patients in the future, particularly those with longer term conditions requires a partnership approach, not just within the NHS, but also with the patient.

Different parts of the NHS are now looking at how they can work together, so that instead of looking at single episodes of a care for a patient, they are concentrating on a long term approach, in partnership with the patient.  You will often hear the term integrated care when this is talked about.

I’ve shared with you all previously that the partners of the Better Care Together programme have started to come together to discuss this concept and how it might be applied to benefit the health and well-being for the people of the Morecambe Bay area.

These initial talks are aiming to establish what such a system might look like in terms of the services it could include and how it might operate.

We’ve had two workshops now and our aim is still to have an ‘agreement’ on the approach by 1 April 2016.

CARE QUALITY COMMISSION – UPDATE REGARDING RE-INSPECTION

We have yet to receive details on the date for publication of the report, but anticipate it being mid-October at the earliest.

You can find out more about the initial feedback we received and the process in previous updates:

http://www.uhmb.nhs.uk/media-centre/blog/2015/7/17/the-friday-message-17-july-20151/

and

http://www.uhmb.nhs.uk/media-centre/blog/

As soon as we have firm details we will of course share them with you all.

When the initial report was published last year, we shared it with all staff and our clinical leadership team held discussion sessions across our hospitals. The reports are still available on the CQC website, or via our own: http://www.uhmb.nhs.uk/about-us/key-publications/. We are looking to repeat this again and will share details once we know more about the publication date and process. If you have any thoughts on other things we could do to share the report with you, please do not hesitate to drop me a line.

Whilst the initial, high level feedback was largely positive, there were a number of areas that still needed further improvement.  Sue Smith, our Executive Chief Nurse is preparing a paper for our Board meeting on the progress made against some of these areas, I will share this with you once it has been completed.

 STAFF CONFERENCE

Our first staff conference, dedicated to our administrative and support staff is pressing ahead and Foluke Ajayi, our Chief Operating Officer and colleagues are in the process of finalising details.

We will shortly share details and would ask colleagues to support staff to attend.  We hold a number of events throughout the year for many of our front line clinical staff and I am pleased that this group of staff are getting the attention and recognition they deserve.  We can’t function without the work of this often hidden professional talent. They ensure we have the correct instruments for surgery, they feed us, keep the lights on, clean our hospitals, manage the money, maintain and install thousands of computers, type our letters, sort our mail and keep us safe. The list is enormous, I hope by not naming every occupation that nobody is offended!

We anticipate it taking place early in the New Year and given the distance between our sites we will be arranging transport too.

MEDICAL STAFF COMMITTEE

Paul Marshall the Chair of the MSC and David Walker, Medical Director have penciled in a date for the directors to again join the MSC meeting.  I understand they are hoping to share this date with medical staff in the next couple of weeks and are provisionally looking at the end of November.

NATIONAL RECOGNITION OF ACHIEVEMENT – IT’S NOT JUST ME SAYING WELL DONE!

I know we still have a lot to do across our hospitals in improving, but good progress is being made and I often ask staff to ensure they tell others about their work. Whilst we are getting a lot of positive coverage in the local media about what’s happening across the Trust, nationally, people don’t always get to see this.

Social media is helping to share our achievements as is our success at winning, or being nominated for national awards.  (See the work of Joy Wharton and colleagues to help staff use social media: https://www.freshthinking.uhmb.nhs.uk/2015/09/14/being-incharge-of-wenurses/).

Thank you to everyone for submitting your entries to the various national awards and congratulations to those who have been shortlisted. We’ve recently updated you on the Trust’s success in other areas, such as achieving the Gold Standards Framework for a second ward – I would also like to share some further examples with you, including one hot off the press from yesterday:

NHS EQUALITY PARTNER 2015

Earlier in the year, the trust set out its plans to become an organisation which is ‘effortlessly inclusive’, to ensure a great experience for all employees and people accessing our services. Many of you were involved in helping us to understand our current position which has shaped our new equality objectives and improvement plan – for this I would like to take this opportunity to thank you.

We are hugely privileged to have been selected as one of NHS Employers equality partner programmes this year. The programme has commenced and we are working with NHS Employers, other partners, as well as national stakeholders including NHS England to support us to embed and integrate inclusion and diversity into the culture and structure across our Trust, and for us to be involved in system wide efforts to improve equality across the NHS.

TOWARDS INCLUSION CONFERENCE 2015 – DATE FOR YOUR DIARIES!

I am really excited that we are holding our first ‘towards inclusion’ conference on 27th November 2015 – pop the date in your diaries! Further details will follow but we have a fantastic line up of external speakers planned. This is a great opportunity for us to learn from national experts and to come together to develop ways to improve inclusion and diversity at work.

AND FINALLY…

We have an incredible amount of new people joining the Trust and I would like to say welcome and thank you for choosing to join us.  For over a year now we’ve had an executive director attend all of the monthly induction days and use this as an opportunity to personally welcome colleagues to the organisation.  I really do enjoy attending these and it always reminds me of the many feelings you have when joining somewhere new.

Foluke has told me that it was standing room only at the recent induction day at the RLI, with around 90 new colleagues.  I often repeat some of our key messages here as I am conscious that each month we have new staff members who may be hearing it all for the first time – I hope this helps?

I wish you all every success in your new roles with the Trust. Please do not hesitate to contact either myself, or any member of the executive team if you wish to share your experiences of joining us.

Jackie Daniel
Chief Executive

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